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| ILM Programmes |
Various 1 day Development Awards
Development awards are non assessed courses that have been accredited by the ILM. Participants receive an ILM certificate as recognition that they have completed an ILM development programme. These programmes have been designed by Link Consultancy to provide flexible learning for organisations in Sussex.
Development awards are £220.00 per participant and this includes registration with the ILM, the workshop day and a full set of workshop notes to take away. |
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Introduction to Management
This programme is ideal for first time managers or experienced managers who have had no formal management training. The day provides an overview of management covering topics such as: |
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The role of the manager |
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Management skills |
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Interviewing techniques |
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Performance management |
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Legal issues for managers. |
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| Dates: To be announced |
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| Managing Peoples Performance |
| This workshop focusses on building confidence and competence with performance management. The day is very practical offering structures, techniques and skills for addressing gaps in performance and performance reviews and includes: |
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Models for performance management |
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Structure for addressing gaps in performance |
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Interviewing techniques |
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Performance reviews. |
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| Dates: To be announced |
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| Managing Difficult People |
| This workshop is ideal for managers wanting to develop their skills with handling challenging behaviours in the work place. The day draws on management and psychological theories and participants will find this informative, insightful and practical. We cover: |
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Defining and describing the What, Why and How of difficult behaviours |
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Illustrating the impact of difficult behaviours |
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Identifying which responses aggravate and which responses inprove the situation |
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Skills practice with feedback. |
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| Dates: To be announced |
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| Strategic Change in Organisations |
| This workshop is ideal for experienced managers or directors who have a role in planning, managing or implementing change in their organisation. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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The internal and external forces for change |
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The process of change |
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Reviewing and evaluating the case for change |
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Planning for change - case study discussion. |
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| Dates: To be announced |
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| Managing Change |
| This workshop is ideal for managers who have a role in managing or implementing change in their organisation. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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The reasons for organisational change |
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The human responses to change |
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Managing people and activities through change |
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Practical case study senarios. |
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| Dates: To be announced |
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| The Assertive Manager |
| This workshop is ideal for managers who want to respond assertively in a number of business situations. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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Identifing situations when they feel challenged to be assertive |
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Offering different options for assertive behaviour |
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Clarifying when it is important to be assertive |
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Practical case study senarios. |
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| Dates: To be announced |
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| Influencing and Interpersonal Skills |
| This workshop supports managers in identifying their personal influencing style and developing confidence and competence in building effective business relationships. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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Identifying different influencing styles |
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Developing rapport in business situations |
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Presenting their position using the most effective style |
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Practical case study senarios. |
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| Dates: To be announced |
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| Recruitment and Interviewing |
| This programme helps managers develop confidence and competence in building effective recruitment and interviewing skills. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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The legal framework for recruitment |
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How to short list candidates for interviewing |
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Preparing for interview |
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Skills practice: Conducting an interview with feedback and coaching. |
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| Dates: To be announced |
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| Managing Stress in the Workplace |
| This workshop supports managers in identifying the impact of work related stress and how to work with issues related to stress in themselves and with others. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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Defining and describing work related stress |
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Identifying the impact of stress on the business |
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Clarifying the responsibility of the manager |
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How to manage stress in the workplace. |
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| Dates: To be announced |
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| Time Management |
| Participants will identify their own strengths and weaknesses in managing their time, so that they can integrate their learning from the workshop back into the workplace. The day includes: |
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Identifying individual approaches to time pressures |
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Prioritising and planning |
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Practical tips |
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A focused plan of action for returning to work. |
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| Dates: To be announced |
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| Chairing Meetings |
| This day is ideal for managers who attend and chair meetings on a regular basis. The course helps participants to make the best use of resources and to manage the process during the meeting. The day includes: |
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Defining the purpose of the business meeting |
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Effective planning and preparations |
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Establishing clear outcomes and action points |
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Managing the contribution of others |
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Applying the skills: case study. |
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| Dates: To be announced |
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| Facilitation Skills |
| This workshop will be helpful for professionals who have a role in facilitating groups. The day enables participants to integrate their learning into their role and includes: |
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Identifying the role of a facilitator |
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Tools and techniques for facilitating outcomes |
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Managing group dynamics |
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Evaluating outcomes |
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Skills practice. |
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| Dates: To be announced |
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| Effective Writing for Managers |
| This workshop is designed for managers who need to write with clarity and impact. The day provides opportunity for managers to relate their learning to their own organisation and includes: |
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The principles of effective writing |
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Different categories of business writing |
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Presenting their ideas in writing with clarity and to have an impact |
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Practical case examples. |
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| Dates: To be announced |
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